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Logbook service by the professionals

Michael Baker Automotive experienced and certified mechanics can provide full logbook servicing for an array of models, such as Holden, Ford, Mazda, Toyota, Nissan, BMW, Audi, Hyundai, Honda, and Kia - among many others.

Following the Log Book Service schedule set out by your cars manufacturer helps maintain your rights to a new car warranty - and keeps your car running at its best.

It is not necessary to have a physical Log Book present; we just have to stick to the manufacturer's guidelines. We are more than happy to supply you with a Log Book so that you can record your car's service history - an advantage if you ever decide to resell your vehicle.

A lot of people mistakenly assume that the only way to maintain their new car warranty is to return to the car dealership for Log Book Servicing. However, the Australian Competition & Consumer Commission have always made it clear that you have the freedom to choose any mechanic or service center you trust to perform the service as long as they are certified to do so. See the facts:

Over time, some of your vehicle's parts can start to wear down, leading to either their breakdown or failure. To prevent this, and guarantee your safety, we offer a service schedule - telling you what parts and fluids need to be replaced on your car and when - so that your car's performance and reliability remain at the highest levels.

If you're looking to have your vehicle's logbook Service taken care of, don't hesitate to contact Michael Baker Automotive and make a booking today.

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New Car Service and You

The simple truth is that you are able to choose who should service your new car without voiding either the manufacturer's warranty or your rights under the consumer guarantee.

What is a consumer guarantee?

Under Australian Consumer Law (ACL), you are protected by a Consumer Guarantee which takes into account purchase price, realistic expectations of when a failure might occur, advertising claims and the conditions under which a vehicle should operate. Previously known as a Statutory Warranty, the Consumer Guarantee does not have a specific time limit associated with it nor can it ever be replaced by a manufacturers warranty, which is in addition to the Consumer Guarantee.

What is a manufacturers warranty?

Manufacturers warranties are essentially a promise to the buyer that the new vehicle will be free from defects for a specific time and that any such defects will entitle buyers to a repair or other compensation. According to the Competition and Consumer Act (2010), such warranties cannot state that a vehicle must be returned to an authorised dealer for service.

What is an express or extended warranty?

Often new car dealers will try to include "express" or "extended" warranties, sometimes for free, in the purchase of your new vehicle. These ‘extra' warranties are in addition to the manufacturers warranty and may include quite specific restrictions or provisions, usually in unclear or confusing language. Many of these contracts actually provide little or no additional benefits over and above the consumer's basic statutory rights and can tie the unwary buyer into a long term agreement with a specific car dealership. Extended warranties can (and often do) restrict you to a specific dealership, which can have its drawbacks.

Can Michael Baker Automotive service my new car without voiding the warranty?

There is no requirement to service your car at a manufacturer’s dealership to preserve;

  • Any manufacturer’s warranty (that may apply to your vehicle).
  • Any state or territory based statutory warranty (that may apply to your vehicle).
  • Your rights to Consumer Guarantees (formerly known as implied statutory warranties).

What steps will Michael Baker Automotive take to protect my warranty?

Michael Baker Automotive are fully qualified to carry out log book servicing, and we ensure all work is performed according to the manufacturer’s specifications, using appropriate quality parts, fluids and lubricants where required - meaning the manufacturer's warranty remains intact. In addition, all work carried out by Michael Baker Automotive is backed by the Repco Authorised Service Nationwide Warranty.

Can Michael Baker Automotive stamp my logbook?

Michael Baker Automotive can and will stamp your log book to verify the work has been conducted by fully qualified staff according to manufacturer’s specifications, using appropriate quality parts, fluids & lubricants.

Will having my car serviced with Michael Baker Automotive help maintain the value?

It goes without saying that a vehicle that has been well taken care of will maintain its value better than a poorly maintained one. Proof of a regular, properly adhered to service schedule will add further supporting evidence the car is in good condition. In addition to maintaining your warranty with correct service procedures, Michael Baker Automotive will stamp your logbook, which can prove invaluable should you ever decide to sell the car.

What about extended warranty or service plans?

Motor vehicle dealers sometimes offer their own extended (or express) warranties on vehicles. These extra warranties often begin after the manufacturer’s warranty and may stipulate that the vehicle must be serviced by the actual dealer offering the warranty. They are generally within their right to impose this condition, but the buyer should beware, such warranties are not always what they seem. Michael Baker Automotive will be happy to advise you on the conditions and relative value before you commit to any service plan.

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